Frequently Asked Questions

Before reaching out to us about any questions you might have, please double check if you can find the answers here first.

And if you can’t find ’em here, please don’t hesitate to hit us up at


Yeah, of course we fucken roll on Shabbes dude! We always roll. Rain or shine, we always roll!

We take about 2-7 business days to fulfill your order. Then you should add shipping times on top of that.

However, 97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.

oneROOTS™ offers international shipping across the world with the exception of the following countries due to legal restrictions or shipping carrier limitations;

For now, oneROOTS™ isn’t available in and doesn’t ship to Cuba, Iran, Iraq, Antilles, Crimea, Syria, and North Korea. This list may change periodically.

We’re available to all other countries and ship internationally!

For orders shipped from our Europe location to a European destination, shipping can take between 5-10 business days after fulfillment. For orders shipped from our Europe location to non-EU regions, it can be between 10-20 business days.